SHIPPING & RETURNS
SHIPPING INFORMATION
Order Fulfillment -
We ship orders Monday through Friday (9:00 AM - 3:00 PM EST) via USPS, UPS, or FedEx.
We do not ship orders on Weekends or Federal Holidays. Therefore, they do not count as business days.
Please allow 1 to 3 business days for processing/handling. Sometimes, due to high volume of orders, it may extend up to 5 business days.
Delivery time is calculated from time of order dispatch, not from time of order placement. Please take processing time into consideration when placing an order.
Destination & Shipping Charges -
United States
$4.65+ Standard (2-5 business days) Free U.S. Shipping on orders over $40.00
$6.49+ Expedited (2-3 business days guaranteed)
Canada
$16.99 USPS Ground Advantage (11 - 20 business days) Must ONLY contain Samples, otherwise order will be cancelled!
RETURNS, EXCHANGES, & REPLACEMENTS
If you are not completely satisfied with a purchase or gift for any reason, FourierFragrances.com welcomes you to return new or gently used products for a full refund to your original method of payment if returned within 45 days of purchase. In order to complete the return, you must have a proof of purchase. (Products labeled "FINAL SALE" do not qualify under any circumstances).
Special Exception for Discontinued -
Discontinued liquid fragrances are also eligible for our 45-day return policy and will be refunded to the original method of payment if they are returned new or gently used condition. Please note, a ~5% restocking fee will only be incurred if either the cellophane seal has been broken/removed or fill level is substantially lower.
Discontinued beauty products—including lotions, creams, shampoos, conditioners, soaps, dusting powders, oils, aftershave - liquid & balm), deodorant - spray & stick, and body mists—are considered FINAL SALE and do not qualify under any circumstances.
HOW-TO-RETURN:
1. Prepare Your Return:
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Ensure the item is securely packed in its original packaging if possible. Use additional padding or a sturdy box if necessary to prevent damage during transit.
2. Request a Return Label:
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Email contact@fourierfragrances.com with your order information, including your order number and the items you wish to return.
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You will receive a payment link in order to purchase the return label.
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Once payment is confirmed, you will receive the return label to download & print.
3. Attach the Return Label:
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Print the return label and affix it to the exterior of your package. Ensure the label is visible and not obstructed.
4. Ship Your Return:
Drop off your package at the nearest shipping carrier location as indicated on the return label.
Important Notes:
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Returns must be made within 45 days of purchase.
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Products labeled "FINAL SALE" do not qualify for return.
If you have any questions about the return process, please contact our customer service team for assistance.
Sometimes, items can be damaged during transit. In the event you received a damaged item, please email us immediately with details, plus attached photos. *Replacements will ONLY be provided IF a clear image of the incorrect fragrance is included*
We are NOT responsible for any orders that are claimed lost or stolen. If tracking information indicates that your package has been delivered to the correct address or postal code - we are unable to replace or refund your order.